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2016/17 Taught Postgraduate Module Catalogue

YCHI5030M Process Modelling, Benefits and Change

15 creditsClass Size: 50

Module manager: Ruth Evans
Email: r.p.evans@leeds.ac.uk

Taught: Semester 1 (Sep to Jan) View Timetable

Year running 2016/17

Pre-requisite qualifications

Acceptance onto an M level programme

This module is approved as an Elective

Module summary

This module draws together three sets of techniques and combines them to form a framework which can be used to drive-out radical improvements in patient care:- Business process modelling and analysis- Process improvement and design paradigms- Benefits management and change.

Objectives

On completion of this module students should be able to:
- use fieldwork and deskwork techniques to investigate current health care practice and develop effective models of the processes;
- apply modelling techniques to identify process redesigns which will result in improved patient care pathways;
- understand how local variety, scale and stakeholder interests present challenges to improving care processes;
- identify benefits and specify a benefits case for health informatics solutions;
- understand how organisations resist change and how change management should address stakeholders' needs and concerns;
- follow a benefits management methodology to ensure health care benefits are realised on implementation.

Learning outcomes
Identify opportunities for process and care pathway innovation, be able to quantify benefits and develop successful strategies to effect change.

Skills outcomes
Modelling, analysis, design and management skills for Health Care Informatics.


Syllabus

The rationale for a modelling approach to health care process design. Business systems analysis techniques based on UML modelling, use cases, activity diagrams; practical fieldwork, deskwork and workshop techniques.

Process Improvement approaches - business process improvement, Six Sigma, lean thinking; Stakeholder analysis, extracting business value from IT, impact and influence mapping.

Benefits cases - generic and context specific; justifying unquantifiable benefits; Resistance to change, strategies for effecting change, change in complex systems. Benefits Management - a project management approach to managing change and delivering value from health informatics investments.

Teaching methods

Delivery typeNumberLength hoursStudent hours
Lecture81.008.00
Practical32.006.00
Seminar82.0016.00
Private study hours120.00
Total Contact hours30.00
Total hours (100hr per 10 credits)150.00

Private study

- 30 hours directed exercises and reading
- 90 hours self study and assessment.

Opportunities for Formative Feedback

- Seminar discussion and short exercises.
- E-mail and tutorials will be used to provide feedback and support to students.

Methods of assessment


Coursework
Assessment typeNotes% of formal assessment
ReportCase study report of about 2,000 words60.00
Portfolioof completed work (about 1,000 words of descriptive text, with diagrams). All coursework components to be passed.40.00
Total percentage (Assessment Coursework)100.00

Normally resits will be assessed by the same methodology as the first attempt, unless otherwise stated

Reading list

The reading list is available from the Library website

Last updated: 30/07/2012

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