2017/18 Undergraduate Module Catalogue

DSUR3250 Personal Professional Development 3

20 creditsClass Size: 96

Module manager: James Carey
Email: j.a.carey@leeds.ac.uk

Taught: Semesters 1 & 2 (Sep to Jun) View Timetable

Year running 2017/18

Pre-requisites

DSUR1126	Induction
DSUR1127	Health and Health Promotion
DSUR1128	Intro to the Oral Environment
DSUR1129	Oral Diseases, Def. & Repair 1
DSUR1130	Anxiety and Pain Management
DSUR1131	Personal & Professional Dev. 1
DSUR1132	Clinical Practice & Outreach 1
DSUR2115	Oral Diseases, Defence and Repair 2
DSUR2117	Clinical Skills A
DSUR2118	PPD2
DSUR2119	Clinical Practice and Outreach 2
DSUR2122	Social Sciences Related to Dentistry
DSUR2220	Introduction to Biomedical Sciences

Co-requisites

DSUR3014	Undergraduate Projects
DSUR3015	Clinical Skills B
DSUR3019	Child Centred Dentistry 1
DSUR3210	Illness and Well-being
DSUR3240	Clinical Practice 3

Module replaces

previous seperate 10 credit modules PPD3 and Communications Skills 3 There was some overlap between the modules, repetition of material covered in Year 2 DSUR 2122. The merger is partially driven by student evaluation of the modules.

This module is not approved as a discovery module

Objectives

The objectives of this course are:

Students will have a broad understanding of the psychology and health issues surrounding stress, both in the general population and specifically in relation to their own stress levels as students and following qualification.

They will be made aware of the dangers of not dealing with their own stress and of sources and methods of help available to them

On completion of this course, students should be able to:
- show competence in the use of basic communication skills introduced earlier in the programme and be able to identify areas for development;
- communicate effectively with patients from different ethnic backgrounds, cultures and ages (and understand issues relating to communication in routine dental practice);
- describe and understand the work of the dental team, especially with regards to:
> The General Dental Council Standards Document
> Registration of DCPs and direct access
> The roles and remits of the DCP groups
> Effective team working
> Written treatment plans and prescriptions

- understand the ethical and legal basis for patient rights, particularly with regards to confidentiality and informed consent, and of patient's obligations;
- understand the need to maintain accurate and complete patient records and be competent at putting this into practice;
- demonstrate an appreciation of a range of situations where communication in dental practice is challenging (patient anxiety, breaking bad news, managing complaints, limited English, auditory and visual impairments)
- demonstrate an appreciation of basic strategies to manage situations where communication is challenging (as above);

Learning outcomes
On completion of this course, students should be able to:
- communicate with patients to elicit basic information, to explain a diagnosis and to explain options for management;
- reflect and review their own abilities in communication skills and to identify areas for future development of skill;
- communicate with patients from a diverse range of backgrounds;
- communicate with children to explain and to allow basic treatment procedures to be carried out;
- gain a patient's consent to dental treatment;
- maintain accurate and complete patient records;
- maintain patient confidentiality;
- work with other members of the dental team with a knowledge of their roles within the team;
- put into practice basic strategies to manage challenging communication situations;

understand the concept of 'stress' and apply this to:
> demonstrate knowledge of the physiological and psychological effects of stress;
> critically analyse research into the effects of stress on health and well-being;
> demonstrate knowledge of illnesses and disease (including dental disease) exacerbated by stress;

- be aware of the effects of stress on themselves:
> be able to measure, analyse and respond to their own stress levels;
> be aware of the risks of high stress levels on dentists;
> be aware of sources of help and support for students and for dentists;
> have a basic knowledge of the theory and practice of hypnosis in relation to dentistry;

Skills outcomes
The course is linked closely to students' developing clinical skills and builds on their early experiences of working with patients with an increasing diversity of backgrounds and needs, focusing on communication aspects of interviewing, history taking and treatment planning. There will be introductory lectures locating the course's intended learning outcomes. A lecture series covering dento-legal and ethical topics (focusing on consent and confidentiality), will be run. There will be e-learning sessions on ethical and legal issues and on written communication. These will be supported with tutor led seminar sessions allowing discussion and role play of cases covered in the e-lectures. Students will work in groups to identify key issues relating to patient diversity and its influence on dental management. They will then work in groups to identify the protected characteristics contained within equalities legislation and develop understanding of issues of stereotyping of individuals. A team working symposium day will be held involving students and staff from all members of the dental team within the Leeds Dental Institute. This will allow a joint learning opportunity comprising short lectures and small group exercises. The aim is to promote understanding of the roles of the different members of the dental team. Students in groups of about five will work with simulated patients to practise their communication skills and will have an opportunity to test out management strategies in a safe environment. Feedback will be supportive allowing chance for development. Focused support will be given for students who need extra tuition in communication skills.
In order to improve coping skills amongst the student body lectures, seminars and workshops will be delivered focusing on the theoretical, physical and practical aspects of stress and coping. This section of the course will include an introduction to the use of hypnosis both in dentistry and for personal development especially for stress control.

Syllabus

Stress
- Overview of stress, physiology/psychology, psychoneuroimmunology
- Stress and depression, role of stressful life events, stress of change, production-line stress, personality and stress
- Diseases exacerbated by stress: IBS, migrane, periodontal disease, eczema, cardiovascular disease
- Measuring stress: psychological/questionnaires, physiological measurement
- Evidence for differences is stress levels in different professional groups
- Individual differences in responses to stress. Ingredients of a stressful work situation
- University systems for students - counselling service, pastoral support
- Stress reduction strategies: Goal setting, relaxation, physical exercise, self-hypnosis delivered in workshop format
- Have a basic knowledge of the theory and practice of hypnosis in relation to dentistry

Communication
- Diversity
- Anxiety and other challenging situations

Dento-legal issues
- Consent and confidentiality
- Complaint handling

Team working

Teaching methods

Delivery type	Number	Length hours	Student hours
On-line Learning	3	2.00	6.00
Lectures	13	1.00	13.00
Class tests, exams and assessment	1	1.00	1.00
Class tests, exams and assessment	1	7.00	7.00
Group learning	1	3.00	3.00
Practical	3	3.00	9.00
Seminar	1	3.50	3.50
Seminar	4	2.00	8.00
Independent online learning hours			32.00
Private study hours			117.50
Total Contact hours			50.50
Total hours (100hr per 10 credits)			200.00

Private study

Independent online learning:
GDC - Standards document, Scope of Practice document and Direct Access information
Equality online resources - Equality Objectives Action Plan September 2012- December 2013, Leeds University Equality Service The Law: a Practical Guide, Equality and Human Rights Commission advice and guidance on riights responsibilities and good practice.
Private Study:
Lecture preparation
Preparation for seminars
Stress diary preparation and reflection on sources of stress
Preparation of group presentations on protected characteristics

Opportunities for Formative Feedback

Attendance at lectures, seminars and workshops
Completion of on-line exercises
On-going direct observation and feedback of students' communication skills by peers, tutors, patients, other members of the dental team

Methods of assessment

Coursework

Assessment type	Notes	% of formal assessment
Oral Presentation	Summatively assessed group presentatrion on equality and the protected characteristics	40.00
Total percentage (Assessment Coursework)		40.00

The presentation will be assessed by staff with input into the module and a group mark assigned. Re-sit for this element will take the form of a written assignment relating to the title of the presentation given.

Exams

Exam type	Exam duration	% of formal assessment
Standard exam (closed essays, MCQs etc)	1 hr	60.00
Total percentage (Assessment Exams)		60.00

The formal examination will consist of MCQs and SAQs in the format of other module examinations throughout the course. The re-sit will have the same format.

Reading list

The reading list is available from the Library website

Last updated: 06/11/2017

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