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2019/20 Taught Postgraduate Module Catalogue

LUBS5385M Systems Thinking and Consulting Practice

15 creditsClass Size: 80

Module manager: Matthew Davis
Email: m.davis@leeds.ac.uk

Taught: Semester 1 (Sep to Jan) View Timetable

Year running 2019/20

This module is not approved as an Elective

Module summary

The module focuses on the theoretical foundations and practical applications of socio-technical systems thinking across a wide range of problem domains, which may include: IT systems, pro-environmental behaviour, workspace design, tele-health, safety, resilience and crowds. The module will include examples and case studies. It will be assessed in part by group assignment that requires you to work in multi-disciplinary teams to analyse a business problem or event, in addition to an unseen exam.

Objectives

The aim of this module is to introduce students to key ideas, theories and concepts in the domain of systems thinking. The module aims to use practical tasks, group case study analysis, discussion and case examples to support students in applying a socio-technical systems framework to a variety of application domains. The module also aims to provide an insight into how organizational practice and consulting can be improved with systems thinking. This module offers students the opportunity to develop skills in applying systems thinking to contemporary business problems, contributing to stage 1 of the QOccPsych, for eligible students.

Learning outcomes
Upon completion of this module students will be able to:
- Critically evaluate the key ideas, theories and concepts in the domain of systems thinking
- Synthesize human factors, psychology, management and technical aspects of complex systems
- Apply a systems framework to evaluate practical business challenges, systems or events
- Critically evaluate how organizational practice and consulting can be improved with systems thinking

Skills outcomes
Upon completion of this module students will be able to:
Subject specific
- Apply systems theory as part of consulting practice, to diagnose a range of problems

Transferable
- Work effectively as a member of a multidisciplinary team


Syllabus

Indicative content:

- Socio-Technical Systems Thinking
- New Technology and Organizational Change
- Human Error and Safety Culture
- Pro-Environmental Behaviour
- Workspace Design
- Crowd Behaviour and Management
- Human Computer Interaction, Usability and User Centred Design
- Tele-health and Scenarios Planning
- Information in the Workplace
- Organizational Resilience
- Benefits of a Systems Framework for Organizational Practice and Consulting
- Group Presentations

Teaching methods

Delivery typeNumberLength hoursStudent hours
presentation11.001.00
Lecture102.0020.00
Seminar101.0010.00
Private study hours119.00
Total Contact hours31.00
Total hours (100hr per 10 credits)150.00

Private study

The contact hours will include taught lectures, group learning and discussions, and interactive case study examples. The non-contact hours will comprise students’ private study and independent learning, including: subject matter readings, both prior to and during the module; preparation for the discussions and case studies; research and collaboration for the group assignment; independent research and preparation for the exam; and additional private study to further their own knowledge and understanding of the topics.

Opportunities for Formative Feedback

- The interactive format will ensure that students receive formative feedback throughout the module from teaching staff.
- Student progress will be monitored informally via performance on case-study analyses, in-class discussions, and via end of session feedback.
- The group assignment provides opportunity for both formative and summative assessment.
- The end of semester unseen examination will provide final summative assessment

Methods of assessment


Coursework
Assessment typeNotes% of formal assessment
Group ProjectPowerPoint presentation20.00
Total percentage (Assessment Coursework)20.00

The resit for this module will be 100% by examination


Exams
Exam typeExam duration% of formal assessment
Standard exam (closed essays, MCQs etc)2 hr 00 mins80.00
Total percentage (Assessment Exams)80.00

Resit will be 100% by 2 hours examination

Reading list

The reading list is available from the Library website

Last updated: 12/12/2018 10:48:53

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