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2021/22 Taught Postgraduate Module Catalogue

DSUR5303M Service Improvement in Clinical Practice

15 creditsClass Size: 15

Module manager: Alasdair Mckechnie
Email: a.mckechnie@leeds.ac.uk

Taught: Semesters 1 & 2 (Sep to Jun) View Timetable

Year running 2021/22

Pre-requisite qualifications

Pre-requisite qualifications are those for entry to the PG Cert or MSc in Oral Surgery

This module is not approved as an Elective

Module summary

This module will introduce students to the concepts of clinical service improvement. Working with examples from their own clinical practice, students will consider the various ways the success of a service might be judged. Students will also design a service improvement project, to include goal setting, stakeholder identification and engagement, anticipating and overcoming barriers and judging the success of service improvement projects.

Objectives

To improve students‘ understanding of how the success of clinical services is measured.

To improve student‘s confidence with respect to approaching and delivering service improvement initiatives in clinical practice.

To improve students‘ understanding of the barriers and challenges faced by service improvement initiatives.

To introduce students to the ways in which the success of a service improvement initiative may be measured.

Learning outcomes
1. Apply in-depth knowledge to differentiate service improvement from research.
2. Critically appraise elements of clinical service delivery and propose methods for measuring the success of the service.
3. Appraise and predict potential barriers to adoption of service improvement initiatives and means of managing barriers.
4. Use in-depth knowledge of service processes to predict possible positive and negative effects of service improvement initiatives.

Skills outcomes
Clinical service improvement methodology.


Syllabus

Assessing the success of a clinical service.

Identifying and engaging stakeholders.

Barriers and facilitators to change.

Measures of success, anticipating problems.

Project planning and execution.

Teaching methods

Due to COVID-19, teaching and assessment activities are being kept under review - see module enrolment pages for information

Delivery typeNumberLength hoursStudent hours
Fieldwork52.0010.00
Lecture101.0010.00
Practical52.0010.00
Seminar52.0010.00
Tutorial42.008.00
Private study hours102.00
Total Contact hours48.00
Total hours (100hr per 10 credits)150.00

Private study

Students will follow up references and texts recommended in the supporting materials, and broaden their reading around the subject matter.

Opportunities for Formative Feedback

Contribution to tutorials and seminars.

Participation in fieldwork.

Methods of assessment

Due to COVID-19, teaching and assessment activities are being kept under review - see module enrolment pages for information


Coursework
Assessment typeNotes% of formal assessment
EssayEssay on assessment of service delivery 1500 words20.00
Group ProjectStudent will study an element of service delivery within LDI and prepare a 2000 word report on how the success of the service might be assessed and improved.40.00
Oral Presentation10 minute presentation. 20 minute question and answer.40.00
Tutorial PerformancePerformance and involvement in tutorials. Formative.0.00
Total percentage (Assessment Coursework)100.00

Essay on assessment of service delivery: This essay will challenge students to think about how the success of a service is judged by various stakeholders and what measures might be used to analyse the service and potential changes or improvements. Students will use available literature and online resources to research the topic and present an analysis of a service with which they are familiar. This service does not necessarily need to be a clinical one but students will be encouraged to consider how analysis of a non-clinical service might be translated to a clinical context. Group Project: This will consist of a 10 minute presentation by each student followed by Q&A from panel of other students and members of staff. Students will work as a group to make a proposal for a service improvement project. They will each present a distinct aspect of the project (analysis of process, options appraisal for improvement, potential barriers, assessment of success and balance measures). If a single student enrols they will work with a member of staff in developing and discussing the project. The Group Project will build on the essay on service delivery by requiring students to look at a service within Leeds Dental Institute, LTHT or University of Leeds and consider how the service might be improved. Students will be encouraged to think about why the service is important, why it might need to be improved, what improvements might be considered and what measures might be employed in judging the success of the improvement project. A guide to the group project will be prepared and available on VLE. The guide will explain the purpose of the project and how the project is assessed. Marks will be awarded for: knowledge and understanding of the processes, depth of research, presentation skills and ability to argue a case. A guide to the group project will be prepared and available on VLE. The guide will explain the purpose of the project and how the project is assessed. Marks will be awarded for: knowledge and understanding of the processes, depth of research, presentation skills and ability to argue a case. There is compensation between the different assessment elements. Performance in tutorials: Students will be given formative feedback on their interaction and engagement with tutorials.

Reading list

The reading list is available from the Library website

Last updated: 30/06/2021 16:21:05

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