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2021/22 Taught Postgraduate Module Catalogue

LUBS5385M Systems Thinking and Consulting Practice

15 creditsClass Size: 86

Module manager: Matthew Davis
Email: m.davis@leeds.ac.uk

Taught: Semester 1 (Sep to Jan) View Timetable

Year running 2021/22

This module is not approved as an Elective

Module summary

The module focuses on the theoretical foundations and practical applications of socio-technical systems thinking across a wide range of problem domains, which may include: IT systems, pro-environmental behaviour, workspace design, tele-health, safety, resilience and crowds. The module will include examples and case studies. It will be assessed in part by group assignment that requires you to work in multi-disciplinary teams to analyse a business problem or event, in addition to an unseen exam.

Objectives

The aim of this module is to introduce students to key ideas, theories and concepts in the domain of systems thinking. The module aims to use practical tasks, group case study analysis, discussion and case examples to support students in applying a socio-technical systems framework to a variety of application domains. The module also aims to provide an insight into how organizational practice and consulting can be improved with systems thinking. This module offers students the opportunity to develop skills in applying systems thinking to contemporary business problems, contributing to stage 1 of the QOccPsych, for eligible students.

Learning outcomes
Upon completion of this module students will be able to:
- Critically evaluate the key ideas, theories and concepts in the domain of systems thinking
- Synthesize human factors, psychology, management and technical aspects of complex systems
- Apply a systems framework to evaluate practical business challenges, systems or events
- Critically evaluate how organizational practice and consulting can be improved with systems thinking

Skills outcomes
Upon completion of this module students will be able to:
Subject specific
- Apply systems theory as part of consulting practice, to diagnose a range of problems

Transferable
- Work effectively as a member of a multidisciplinary team


Syllabus

Indicative content:

- Socio-Technical Systems Thinking
- New Technology and Organizational Change
- Human Error and Safety Culture
- Pro-Environmental Behaviour
- Workspace Design
- Crowd Behaviour and Management
- Tele-health and Scenarios Planning
- Information in the Workplace
- Organizational Resilience
- Benefits of a Systems Framework for Organizational Practice and Consulting

The module is delivered using online learning, live in-person workshops, a revision class and group working activities. Key ideas, academic theory and case examples are delivered using a mix of asynchronous video content, readings and reflection tasks. This online learning is completed ahead of in-person workshops. The interactive workshops enable application of the online learning, introduction of case studies, discussion and interactive tasks. The workshops are designed to deepen students' understanding of the topics. A revision class helps students to prepare for the exam and provides an opportunity for questions and feedback on module themes and exam requirements. Three coursework discussion sessions provide an opportunity for formative feedback on the group assignment and dedicated class-time to work collaboratively on the group assignment.

Teaching methods

Due to COVID-19, teaching and assessment activities are being kept under review - see module enrolment pages for information

Delivery typeNumberLength hoursStudent hours
Workshop11.001.00
Workshop102.0020.00
Revision Class11.001.00
Coursework Discussion Session31.003.00
Group learning110.0010.00
Independent online learning hours20.00
Private study hours95.00
Total Contact hours35.00
Total hours (100hr per 10 credits)150.00

Private study

The contact hours will include in-person interactive workshops and discussions, and interactive case study examples. Online learning is required ahead of the interactive workshops. The non-contact hours will comprise students’ private study and independent learning, including: subject matter readings; preparation for the discussions and case studies; research and collaboration for the group assignment; independent research and preparation for the exam; and additional private study to further their own knowledge and understanding of the topics.

Opportunities for Formative Feedback

- Progress issues will be addressed informally during the workshops.
- Students are welcome to meet with the module leader during online drop-in hours to gain feedback and discuss queries.
- The revision class provides an opportunity to ask questions, gain feedback and discuss the exam format and structure.
- The online Questions and Feedback forum will be used to answer questions relating to module topics and the exam, enabling students to raise issues with both staff and other students on the module.
- The group assignment provides opportunity for both formative and summative assessment.
- The end of semester unseen examination will provide final summative assessment

Methods of assessment

Due to COVID-19, teaching and assessment activities are being kept under review - see module enrolment pages for information


Coursework
Assessment typeNotes% of formal assessment
Group ProjectPoster and narrated PowerPoint20.00
Total percentage (Assessment Coursework)20.00

The resit for this module will be 100% by examination


Exams
Exam typeExam duration% of formal assessment
Online Time-Limited assessment2 hr 00 mins80.00
Total percentage (Assessment Exams)80.00

Resit will be 100% by an assessed 2000 word assignment

Reading list

The reading list is available from the Library website

Last updated: 17/09/2021 15:24:54

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