2021/22 Taught Postgraduate Module Catalogue
LAW5222M Intercultural Business and Organisational Communication
15 creditsClass Size: 30
Module manager: Yolanda Cerdá
Email: Yolanda Cerdá
Taught: Semester 2 (Jan to Jun) View Timetable
Year running 2021/22
This module is not approved as an Elective
Module summaryThis module is an optional 15-credit module available to all Law taught postgraduate students. This module will be of interest to all postgraduate students, but will be particularly relevant to students with international backgrounds who wish to deepen their understanding of intercultural communication in business and organisational contexts and develop the skills to communicate effectively in cross-cultural business environments.
ObjectivesThis module aims to provide students with the opportunity to explore the meaning of culture and communication in business and organisational contexts, and, in particular, to consider aspects of successful intercultural communication. Students will be expected to speak, read and write critically about key issues in intercultural business communication, and show awareness of the cultural features and conventions which affect communication in workplaces and in a range of business and organisational contexts. There will be the opportunity to theoretically and practically explore areas where cultural knowledge and assumptions will impact on effective business communication, and notions of intercultural communicative competence.
By the end of this module, a successful student should be able to:
1. Critically analyse concepts of culture and intercultural communication in business and organisational contexts.
2. Examine how the relationship between language and intercultural communication behaviours affects successful communication outcomes.
3. Research and elucidate situations in which aspects of cultural diversity may impact business communication and interaction in global contexts.
4. Apply relevant theories of intercultural communication and intercultural communicative competence to authentic business and organisational contexts and scenarios.
This module will raise your awareness of how intercultural awareness can benefit communication in workplace and organisational contexts. It will also support your own communicative competence.
Introduction to module and assessments, expectations.
Defining communication and its role in the workplace and organisational contexts, definitions of culture and approaches to the study of culture, evaluation of issues in relation to ‘culture’.
How cultures vary, the impact on work and theoretical perspectives on cultural difference.
Using and critiquing cultural difference theories.
Cultural difference theories and impact on communication practices, conversational constraints and conflict resolution.
Factors affecting communication and barriers to intercultural communication; politeness, face, orientation.
Making intercultural communication more effective – inclusive language, ethical issues, and intercultural behaviours.
Developing intercultural understanding and effective intercultural self-presentation Intercultural communication processes and managing anxiety, uncertainty and conflict in intercultural encounters.
|Private study hours||150.00|
|Total Contact hours||0.00|
|Total hours (100hr per 10 credits)||150.00|
Private studyThe School is committed to providing an excellent student education and experience. This will involve a variety of teaching methods and follow a blended learning model, including meaningful on-campus in-person teaching for all students. Further information regarding teaching delivery will follow.
Opportunities for Formative FeedbackStudents will receive feedback during interactive seminars. The nature of the module will allow regular feedback over the course of the session.
Methods of assessment
|Assessment type||Notes||% of formal assessment|
|Portfolio||Two pieces of written work (1,500 words in total)||50.00|
|Reflective log||Filmed discussion (10-15 minutes) - reflective piece (1,500) following this||50.00|
|Total percentage (Assessment Coursework)||100.00|
Normally resits will be assessed by the same methodology as the first attempt, unless otherwise stated
Reading listThe reading list is available from the Library website
Last updated: 18/10/2021 09:02:39
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