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2023/24 Taught Postgraduate Module Catalogue

HECS5141M Service Development within Healthcare

15 creditsClass Size: 30

If you are applying for a stand-alone Masters level module please note you must meet either the general University entry criteria or the specific module pre-requisite for this level of study.

Module manager: Claire Easthall

Taught: 1 Sep to 31 Jan (adv yr), Semester 1 (Sep to Jan) View Timetable

Year running 2023/24

Pre-requisite qualifications

Ability to study at level M (normally has obtained 120 credits at level 3)
- Current registration with a professional body or management role in healthcare organisation
- Access to appropriate practice to allow the undertaking of work-based assignments
- Appointment of an agreed work-based tutor and support from a work-based manager
- Commitment from student, work-based tutor and work-based manager as stated in the module

This module is not approved as an Elective


On completion of this module, students should be able to:
- critically analyse and apply economic evaluation in service development;
- demonstrate an in-depth understanding of performance management of staff to motivate team members to achieve goals in relation to;
professional, and organisational policies and procedures;
- employ effective project management skills in order to contribute to a service development project at team level;
- use leadership skills to advocate change and negotiate an implementation strategy within a particular area of practice;
- critically appraise the relationship between national healthcare policies and local healthcare delivery strategies.

Learning outcomes
Healthcare policy related to the practice of pharmacy.
- Principles underpinning healthcare decision making
- Techniques of project planning
- Factors that help or hinder service developments
- Effective methods for influencing people
- Principles and techniques of economic evaluation.


- Service development
- Policy and planning
- Leading and managing change
- Evaluation and appraisal
- Skill mix
- Economic evaluation
- National healthcare policies and local strategies.

Teaching methods

Delivery typeNumberLength hoursStudent hours
Private study hours79.00
Total Contact hours71.00
Total hours (100hr per 10 credits)150.00

Private study

- Fieldwork involved implementation of service development, about which the module assignment is written.
- Private study involves learning needs analysis, progress review, recording of CPD activity and required reading.

Opportunities for Formative Feedback

Sessions are timetabled in alternate weeks and progress with projects is monitored continuously.

Methods of assessment

Assessment typeNotes% of formal assessment
Essay3,000 words100.00
Total percentage (Assessment Coursework)100.00

3000 written assignment gives students scope to describe their project, evaluate its outcomes and illustrate their achievement.

Reading list

The reading list is available from the Library website

Last updated: 28/04/2023 14:58:26


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